The First State Super mobile app has been designed by members, for members and is available now.
Don't have online access to your account?
To use the app, you need online access to your account.
To register, download the app, then tap "Register Now" to set it up.
Start using the First State Super app
All you need is the same username and password you use for online access.
What you'll love
You will get 24/7 access to:
- View your super balance, transactions and fees
- View and change the way your account is invested
- Access your digital member card to take us with you to your next job
- Estimate your future super balance using our income projection tool explorer.
- Search for and consolidate lost super or super you have with other funds
- Access your BPAY details to make extra contributions to your super
- View and update your contact details
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Frequently asked questions
Is the app secure?Show more
Yes, it is. At First State Super, we value your security as high as we do ours. That’s why we’re using a highly secure server that encrypts the information you access on this app.
In addition, the First State Super mobile app is session-based which means that as soon as you close the app, your information is no longer available on your device.
Who can use the app?Show more
First State Super members with a super account who have set up online access to their account. If you don’t have online access set up yet, click here to set it up.
Currently, the app doesn’t cater for Transition to Retirement and Retirement Income Stream account holders yet. However, you can still manage your super online via our website here.
What if I've forgotten my password?Show more
Click on the 'forgot password' link. You will then be asked to provide your mobile number, first and last name, as well as your date of birth. If your details match what we have on file for you, you’ll be sent an SMS to your mobile containing a one-time PIN. Once you enter that one-time PIN, you’ll be able to reset your password.
Contact us if you think we don’t have the right details for you on file.
Can I use the app on my tablet device?Show more
No, the First State Super mobile app is available on mobile devices only.
What is the digital member card?Show more
The digital member card is a one-stop shop for all your superannuation details you need when you fill in your ‘choice of fund’ form when you change to a new employer.
In our app, you can share these details directly with your employer via email. Just tap the ‘Profile’ button to access your digital member card, then click on ‘share membership details’ and a prefilled email with your superannuation details will pop up, ready to send to your employer.
How do I update my personal details in the app?Show more
To update your details, log into the app and tap the 'Profile' button. Once you are on the ‘Profile’ screen, tap on the “Update details” button.
How do I login to the app?Show more
Log into the app by using the same login details you use for online access to your account via our website.
If you don’t have online access set up yet, click here to set it up.
Can I change the way my money is invested via the app?Show more
Yes, you can. To change the way your super is invested, login to the app. Once you’re logged in, the app will take you to your super dashboard. There, tap on the ‘change investment allocations’ button.
Can I use the app if I’m not a member of First State Super?Show more
No, you must be a First State Super member to use the app. To become a member and find out more about why to choose us, click here.
I already have the app installed, do I need to download it again?Show more
Once a newer and improved version is available, downloading the app again will ensure you get access to the latest functions. If you have the previous version of the app installed on your device, it may no longer be supported and you’ll need to download the new version from the App Store.
Can I make contributions using the app?Show more
No, you can’t make a contribution to your super directly through the app. However, the app provides you access to your unique BPAY details which you can use to make a contribution directly into your super account.