Welcome to First State Super. We’re so happy to have you on board as a registered employer.
Here you’ll find the resources you need to get started and manage your super obligations. Take a moment to get to know the team and learn about the services we provide employers and members, in our featured welcome videos.
Now it’s easy to offer your employees access to one of Australia’s largest industry super funds. We’re helping over 52,000 employers like you feel future ready by providing the right support and advice, when you need it.
Watch the welcome message from our CEO
Learn more about our partnership in these videos
Resources for you
Get started by familiarising yourself with these resources. While you’re at it, don’t forget to add this page to your Favourites so you can always find everything you need.
We're here to provide the right support and advice to help you feel future ready — and our Employer Handbook covers what you need to know to get started with First State Super.
Get started now by downloading our Employer Handbook.
Apply to join our clearing house
Save time on super admin, and stay SuperStream compliant. With free access to First State Super Clearing House for eligible employers, you can make all your employee contributions (even to SMSFs) in one simple payment. Easy!
Apply for clearing house access today.
Give your employees peace of mind
Eligible employees will receive automatic insurance, covering them for death and total and permanent disablement (TPD). Your insurance category will be emailed to you — if you don't see yours within a few weeks of joining, contact us.
Read the Member Booklet Supplement: Insurance - Employer Sponsored.
Why your employees should choose us
Your employees' financial wellbeing is our top priority, which is why we provide ongoing support throughout their super journey with us. Whether it's making an investment choice, accessing financial literacy education at work, or seeking advice when and where they need it — we're here to help.
Read about our member benefits.
Add new employees
It’s easy to join a new employee as a member. If you're not sure how, check out the FAQ section below. Make sure all new employees receive a copy of the Member Booklet, which is our Product Disclosure Statement (PDS).
Download the Member Booklet here.
Resources for your staff
Choice of fund form
Member Booklet Supplement: Insurance – Employer Sponsored
We're here to help
From technical and administrative support to tailored workforce solutions, we provide the right support and advice. To find out more, or if you have any questions, please get in touch.
Call us - 02 4298 6013
How do I make First State Super my default fund for new employees?Show more
What’s my employer code?Show more
Your employer code or employer ID is a unique code assigned to you when you register, to simplify communication and support requests.
Keep a copy of your code handy, so you can reference it in any communication with First State Super relating to your employer account.
Your employer code was sent to you via email, but if you’ve misplaced it just phone us on 02 4298 6013.
How does your clearing house work and how can I get access?Show more
With our clearing house you only need to submit ‘one file, one payment’, which saves you valuable time. Our clearing house is SuperStream compliant and is free for many of our participating First State Super employers – just call or email us to find out if you’re eligible for free access too.
For employers with less than 20 employees we sldo recommend the government's free solution – the Small Business Superannuation Clearing House.
How do I add a new employee as a First State Super member?Show more
When you make the first contribution for a new employee, provide their full name, date of birth, gender, residential address and tax file number (if you have it) in the contribution file, and we will automatically create a new super account for them. Be sure to include their email address and mobile number so we can send them their new membership details too.
If your new employee is already a member with us, please include their member number with their first contribution.
Do I need to have a default superannuation fund?Show more
Yes. Before offering a new employee the option to choose a super fund, employers must nominate a fund that you will pay their super into if they can't or don't choose their own fund. That fund is your default or employer-nominated fund.
Do I need to provide you with employee Tax File Numbers?Show more
You need to provide us with an employee’s tax file number (TFN) within 14 days of them authorising its release, or send the TFN when you make their first SG contribution.
The ATO imposes penalties for not providing TFNs within the required timeframe. There are also consequences for the member, for example employer contributions, including salary sacrifice, will be taxed at 46.5% instead of 15%; we will not be able to accept any after-tax (non-concessional) contributions; and, employees will not be eligible for the government co-contribution scheme.
How do I make a contribution?Show more
Making contributions is quick and easy. Instructions are included in the Employer Handbook as well as in the .
If for any reason you are having trouble making contributions, just phone us on 02 4298 6013.
How often do I need to make SG payments?Show more
Where can I find technical resources to help me understand my super obligations?Show more
Superannuation rules are often changing, and it’s important you understand and meet your obligations to avoid penalties.
Our is a handy reference, where you can find up-to-date, relevant and practical information to help you learn more about your superannuation obligations. Topics include choice of fund, salary sacrifice, key tax and superannuation thresholds, and more.
If you have any questions, you can always call us on 02 4298 6013.