From the way we recruit our people to the investment choices we make, it's all about our members.
As a profit-for-member fund, we’re run only to benefit you and 750,000 members like you.
We do it ethically, with a strong sense of social responsibility, and a clear understanding that our values must represent and reflect your own.
In the last 20 years we have changed in many ways. We’ve grown to become one of the country’s largest super funds, managing more than $50 billion.
And we have extended our services to offer integrated financial products – like insurance and financial advice.
Our philosophy, however, will never change: we believe you and your family should have the better future you have worked hard for.
We're dedicated to you
At First State Super, it's about your needs. Your goals. Your future. You’re the reason we exist. We are here to give you the best help we can give.
The best plan for your future, the best advice you can get, the best outcome you can achieve. You’re our focus and our motivation. At First State Super you’re second to none.
This means we:
Listen, understand and respond to your needs – you can talk to us online, over the phone or face-to-face via our network of member services centres and appointment locations.
Help you to be in control - we run regular regional seminars, so you can get up to speed with how super works, and how you can make it work harder for you.
Negotiate for a better deal on your behalf - we keep our fees as low as possible by our scale to negotiate with our investment managers.
Are with you from work to life after work - we can simplify your transition to retirement by helping you transfer your super account balance into one of our income stream products.
Want you to have the best investment choices – that’s why we offer a range of investment options, which gives you full access to investment markets without the confusion that comes when you have a much larger investment choice.
Want you and your family to be secure no matter what happens - we offer you flexible, tailored insurance benefits – even if you’re in a high-risk occupation.
Are always transparent - we keep you informed about super, investment markets, pension and retirement policy, and changes to legislation that are relevant to your super account.
Give you support to make the best decisions - We offer a range of advice services from simple phone advice about your super at no additional cost through to fee-based comprehensive advice. Financial planning advice is provided by First State Super Financial Services Pty Ltd ABN 37 096 452 318, AFSL 240019.