How to contact us

By phone

1300 650 873
Monday to Friday 8.30 am to 6.00 pm (Melbourne/Sydney time)

Calls from outside Australia

+61 2 4298 6049

By mail

First State Super
PO Box 1229
Wollongong NSW 2500

By email

Send us your enquiry

Member general enquiries - enquiries@firststatesuper.com.au

Employer general enquiries - employers@firststatesuper.com.au

For financial advice
By fax

1300 722 072

For our personal interview service

Phone Sydney - (02) 9238 5540

Phone Melbourne - 1300 650 873

Online enquiry

If you have a general enquiry or wish to raise a concern, you can contact us by completing the form below.

1: My enquiry is a:

2: Member enquiry

3: Account balance or transaction confirmation

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3: Personal and contact details update

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3: Beneficiaries update

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3: Fund information for your employer

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3: Investment choice

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3: Insurance

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3: Making contributions

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3: Combining multiple super accounts

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3: Retirement income streams (pension)

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3: Financial advice enquiry

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3: Feedback or complaint

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2: Employer enquiry

3: Clearing house

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3: Making contributions

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3: How to join

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3: Record of contributions

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2: General enquiry

3: Join First State Super

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3: About First State Super

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If you need help with this form:
Contact Customer Service between 8:30 am and 6:00 pm AEST
from Monday to Friday on 1300 650 873

Making a complaint

Special communication assistance

Foreign language translation and hearing impaired services are available to our members who need assistance. Customer service can make these arrangements for you.

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